Keeping Lone Workers Safe

Keeping Lone Workers Safe

Lone workers – those who are on their own for some or part of their working day – are susceptible to more dangers than their co-workers who operate in teams. While most businesses will, obviously, do their best to protect all their workers, those working independently need unique initiatives to ensure their safety. Here are a few tips for keeping lone workers safe:

Conduct (Another) Safety Audit

Of course, you have already conducted a safety and security audit for your workers. However, many more dangers are exposed when someone is working independently. Take the time to analyse the working environment from the perspective of an independent worker and make any changes that are necessary.

“Alone,” Doesn’t Mean “Abandoned”

A lone worker doesn’t need to feel like they don’t have access to other people. There are obvious measures you can take such as emergency access numbers being made available, but that doesn’t solve the issue of human contact. Bored workers are often ineffective and with the advent of mobile technologies, this doesn’t need to be the case. You may wish to encourage the use of messenger services such as Slack, or mobile interaction between different lone workers at various locations.

How the Worker Feels Is Vital

Safety and security measures are important in any working environment. But when a worker is alone, it’s important that they understand what efforts have been made to ensure their safety. Take the time to educate them and talk them through your thought processes, let them know that you understand the challenges of working on your own, and take their security seriously.

Make Sure They Take Breaks

One of the major dangers faced by independent workers is exhaustion. Lone workers feel an increased sense of accountability, and so tend to work through their breaks rather than taking them. Let your workers know that taking a break is not only their legal right but is also important from a safety standpoint. Don’t encourage a culture where skipping breaks is seen as a badge of honour, and make sure there is somewhere for them to go and something for them to do.

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Daniel Lim-Bromilow

Operations Manager – K9

Daniel entered the industry in 2005 and commenced with Infront Security as a K9 Handler in 2010.

Daniel brings to Infront over a decade of on the ground experience and extensive knowledge of security. 

After seven years in supervisory and operational roles within the company, Daniel now manages Static Security and K9 services for some of Infront’s most high profile clients. 

Daniel has a demonstrated history managing large scale portfolios, with a proactive, hands on approach and a commitment to actively promoting company performance, standards and ideology in a client service environment. Daniel holds a Certificate III in Security Operations as well as undertaking studies in Justice Administration and other professional development in the workplace.

Brendan Hines

Operations Manager- Events

Brendan has been an integral component of the Infront Events Management team since late 2017. He came to us following a long career in various operational roles, having worked/managed security at most of the major events on the Queensland events calendar. Brendan is responsible of coordinating the event security team, roster development, staff recruitment, development of work instructions/Security Management Plan as well as ensuring contractual compliance. During major events, Brendan is responsible for co-ordinating security personal at the event, liaising with all stake holders and ensuring all compliance issues are being meet  . Brendan works closely with our Crowd Control Department to manage the Infront staffing pool so that all staffing requirements for both events, as well as regular day-today services, are met.

Kimberley Knight

Marketing Manager

Kimberley joined the team in 2018 as the Marketing Manager for Infront Security.

Responsible for managing the company’s marketing initiatives. She uses market research and analysis to direct marketing strategy and planning. Creates and oversees the production of all promotional materials and marketing campaigns and reports marketing and lead results to the CEO.

With over 12 years experience in marketing, strategy and sales for leading Australian and global businesses. Kimberley holds a Degree in International Business and Diploma in Business Marketing. 

Cheryl Lowlen

Office Manager

Cheryl started at Infront since inception in 2002 doing all office administration functions at that time.

Since Infront has grown Cheryl is now responsible for overseeing all office functions as well as the internal auditing of quality assurance management system. The Infront HSEQ internal management system, assisting in the initiating and implementing policy and procedures.  

Cheryl also does compliance and administration at the major events and festivals on the Infront calendar working alongside the event manager. She also  performs some  IT functions in the office and implementation of new systems.

Neil Dicholkar

Financial Controller

Neil commenced working for Infront in October 2017 following a wide ranging career in corporate finance and administration. Neil has exposure in diverse industries including Travel, ICT, FMCG and Services.  A Chartered Accountant by trade Neil also holds a MBA and a Bachelor of Science. As a Financial Controller, Neil is responsible for the financial integrity of the Group and finance related activities from Cash Flow Management, Budgeting & Forecasting, day to day management of finance function to meet the expectations of our clients.

Lisa Smith

HSE Cordinator

Prior to commencing with Infront Security, Lisa has worked for many years with a number of major mining companies, both nationally and internationally. As a Safety and Risk professional, she has been responsible for risk assessment facilitation (HSE and whole of business), development of ISO compliant HSE management systems, development of induction and safety leaderships programs, as well as the development of Audit and Compliance programs.

Since joining Infront, she has introduced a range of initiatives based on her extensive experience, which has contributed significantly to the increased safety of our staff.  Lisa holds a Bachelor of Science (environmental/ Chemistry), Certificate IV in Assessment and Workplace Training and Certificate III in Frontline Management, as well as being an accredited Rehabilitation and Return to Work Coordinator.

David Ford

Operations Manager-static

David commenced with Infront Security in 2016 following a long and extensive 15 year career in security operational management roles. As a security professional, he has developed his account management and project management expertise throughout his career, and brings to Infront a range of experience not often seen at the operational management level. David is currently responsible for all of our Static Guard Queensland sites, and is an accredited Workplace Rehabilitation Coordinator, holding a Certificate IV in Workplace Health and Safety as well as various security operations accreditation.

Dudley van Staveren

State Operations Manager

Dudley commenced working in the security industry in 1994, and has undertaken a variety of operational management roles before Infront Security as the State Operations Manager in 2010. Dudley is responsible for the contract management of all our static guarding, mobile patrols and K9&Handler team clients, as well as providing support to the Crowd Control/Event Security Division.

He has built a strong reputation within the industry for his exceptional customer service, collaborative problem solving, and staff management skills, evidenced by the longevity of the relationships he has developed with our client base. Dudley holds a Diploma of Security and Risk Management, as well as undertaking various professional development in workplace health and safety and security operations.

Matthew Bhimbhai

Founder and CEO

Matthew has been involved in the security industry for over 25 years. In 2002, he saw a need for a truly customer-focused locally-based security company and established the Infront Security Group. Matthew’s strategic positioning has seen what commenced ostensibly as a crowd control company grow to incorporate the full gamut of manpower offerings with Infront currently providing security services to some of the most critical infrastructure across Queensland. He is a key figure in the security industry, working closely with various Queensland State Government departments to promote security risk and compliance, and providing operational advice on a range of security issues that confront our society today. Matthew is a “hands on” leader and has ultimate responsibility for all of our client sites as the Contract Sponsor and is the Event Manager for all of the major events that we service.

Matthew holds a Diploma in Security Operations and Risk Management, and has undertaken various training programs in workplace training and assessment, and weapons instruction. Matthew has also participated in numerous specialist training programs pertinent to the climate we operate in today such as the Responding to Chemical, Biological and Radiological Attacks held at Macquarie University in Sydney.